Privacy Policy

At SoulZero, protecting your personal information is a priority. This policy explains how we collect, use, and protect your information, in accordance with applicable laws in Quebec and Canada, including Bill 25.

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1. Collection of personal information

We may collect the following information:

• First and last name

• Email address

• Delivery and billing address

• Telephone number

• Payment information (securely processed by Shopify Payments)

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2. Use of information

The information collected is used for:

• Process and deliver your orders

• To communicate with you regarding your order

• Improve our products, services and customer experience

• Send marketing communications, if you have consented to this

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3. Information Sharing

Your personal information may only be shared with third parties necessary for the proper functioning of the store (carriers, payment processors, Shopify platform).

SoulZero does not sell or rent your personal information.

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4. Conservation and security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure.

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5. User Rights

In accordance with the law, you have the following rights:

• Access your personal information

• Request their correction or deletion

• Withdraw your consent at any time, where applicable

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6. Cookies

The soulzero.ca website uses cookies to improve navigation and user experience. You can manage your preferences through your browser settings.

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7. Modifications

SoulZero reserves the right to modify this policy at any time. Changes will be posted on this page.

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8. Contact

For any questions regarding this policy or your personal information:

📧 info@soulzero.ca